Update - Training Requirement and Review Postponement
As of April 3, 2023, submissions of Cultural Competency Training (CCT) courses for Nevada state-licensed health facilities are not being accepted or reviewed. Licensed health facilities must continue to train staff in accordance with the non-discrimination requirements (NRS 449.101 – NRS 449.104); a list of approved third-party trainings can be found below. Since these statutes do not require training to be repeated, once an individual health facility staff member receives the training from an approved program, it results in compliance with these laws and does not need to be repeated. Facility inspectors will continue to check employee files for proof of CCT and complaints will continue to be investigated where noncompliance with these laws is alleged.
General Information
Ensuring a culturally competent health care system in Nevada with facilities that provide diverse and socially appropriate services to all patients can reduce health disparities. Doctors, nurses and other facility staff who have effective interpersonal and working relationships that supersede cultural differences are essential to successful health care outcomes for patients and residents. 
Evidence shows that cultural competency training improves knowledge of health care staff, raises attitudes of the client population and, ultimately, accelerates patient satisfaction through acceptance from their providers and environment. There are suggestions that a culturally competent healthcare facility also leads to more patients following medical orders and care as primary health care and behavioral comfort are inextricably connected. To help improve health care delivery in the state, in 2019 the Nevada Legislature enacted a legal requirement that licensed health facilities provide cultural competency training annually, and at time of hire, for all staff. Regulations have been enacted that provide further details on this requirement.
Using a Third-Party Training
Nevada-licensed health facilities must provide cultural competency training annually and at the time of hire for all staff. Facilities have the option of using a pre-approved third-party course to meet this requirement (see bullets listed below). Facilities that choose this option are asked to report this selection using the form linked below so state inspectors know that the facility has chosen this option to fulfill this requirement.
- The Nevada Department of Health and Human Services does not endorse any specific course over another; approved courses are provided as an option for facilities that do not want to develop their own training program.
- Approved Third-Party Courses
Click here for the Third-Party Cultural Competency Training Reporting Form
Cultural Competency Resources
The Bureau of Health Care Quality and Compliance maintains a web page of cultural competency resources for health facilities to reference whether developing their own Cultural Competency Training or just looking for information to educate staff.
(The courses linked on the page below are not approved for Nevada’s cultural competency health facility training requirement, but rather are intended for providers seeking to add to their knowledge of cultural diversity and minority health.)
Got a question?
To submit a question to the Cultural Competency Training team, send an email to dpbhculturalcompetencytraining@health.nv.gov or use the link below.