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Cultural Competency Training for Health Facilities


Ensuring a culturally competent health care system in Nevada with facilities that provide diverse and socially appropriate services to all patients can reduce health disparities. Doctors, nurses and other facility staff who have effective interpersonal and working relationships that supersede cultural differences are essential to successful health care outcomes for patients and residents. Logo for State of Nevada campaign for safe and welcoming health facilities for lesbian, gay, bisexual, transgender and queer individuals

Evidence shows that cultural competency training improves knowledge of health care staff, raises attitudes of the client population and, ultimately, accelerates patient satisfaction through acceptance from their providers and environment. There are suggestions that a culturally competent healthcare facility also leads to more patients following medical orders and care as primary health care and behavioral comfort are inextricably connected. To help improve health care delivery in the state, in 2019 the Nevada Legislature enacted a legal requirement that licensed health facilities provide cultural competency training annually, and at time of hire, for all staff. Regulations have been enacted that provide further details on this requirement.

    Using a Third-Party Training

    Nevada-licensed health facilities must provide cultural competency training annually and at the time of hire for all staff. Facilities have the option of using a pre-approved third-party course to meet this requirement (see bullets listed below). Facilities that choose this option are asked to report this selection using the form linked below so state inspectors know that the facility has chosen this option to fulfill this requirement. 

    Click here for the Third-Party Cultural Competency Training Reporting Form

      Developing Your Own Cultural Competency Training

      Another option to comply with this training requirement is for licensed health facilities to develop and submit their own course for approval. A Cultural Competency Training Development Guide available here will help facilities navigate the requirements of the training, and the form linked below can be used to submit the course and required instructor information for review.


      Click Here for the Cultural Competency Training Submission Form

        Cultural Competency Resources

        The Bureau of Health Care Quality and Compliance maintains a web page of cultural competency resources for health facilities to reference whether developing their own Cultural Competency Training or just looking for information to educate staff.

        (The courses linked on the page below are not approved for Nevada’s cultural competency health facility training requirement, but rather are intended for providers seeking to add to their knowledge of cultural diversity and minority health.)

        Got a question?

        To submit a question to the Cultural Competency Training team, send an email to dpbhculturalcompetencytraining@health.nv.gov or use the link below.