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Cultural Competency Training for Health Facilities

Ensuring a culturally competent health care system in Nevada with facilities that provide diverse and socially appropriate services to all patients can reduce health disparities. Doctors, nurses and other facility staff who have effective interpersonal and working relationships that supersede cultural differences are essential to successful health care outcomes for patients and residents. Logo for State of Nevada campaign for safe and welcoming health facilities for lesbian, gay, bisexual, transgender and queer individuals

Evidence shows that cultural competency training improves knowledge of health care staff, raises attitudes of the client population and, ultimately, accelerates patient satisfaction through acceptance from their providers and environment. There are suggestions that a culturally competent healthcare facility also leads to more patients following medical orders and care as primary health care and behavioral comfort are inextricably connected.

    Cultural Competency Training Options for Health Facilities

    Nevada Administrative Code requires all licensed health care facilities to provide cultural competency training annually, and at time of hire, for all staff. A facility can develop and submit its own course for approval, or use a approved course (see bullets below for options). A Cultural Competency Training Development Guide available here is intended to help facilities navigate the requirements of the training.

    Cultural Competency Training Submission Form

    Cultural Competency Resources

    The Bureau of Health Care Quality and Compliance maintains a web page of cultural competency resources for health facilities to reference whether developing their own Cultural Competency Training or just looking for information to educate staff.

    (The courses linked on the page below are not approved for Nevada’s cultural competency health facility training requirement, but rather are intended for providers seeking to add to their knowledge of cultural diversity and minority health.)