When upload is unsuccessful, it is usually
because the Nevada State Driver’s License or Nevada State ID did not scan properly. You must scan
the surface of the card directly from the back of the card; do NOT scan a copy.
Also, be sure to scan at 300 DPI or greater in grayscale or color. If you
follow these instructions precisely, you should not have any problems. If you
continue to be unsuccessful, try using your smart phone, however; some phones do
not have cameras that produce sufficient images.
If you are unsuccessful with the online
registration, you may request your application in writing by:
Mail a copy of the
front and back of your Nevada State ID and a valid phone number where you can
be reached to the Medical Marijuana Registry at 4126 Technology Way, Suite 100,
Carson City, NV 89706.
Fax a copy of the
front and back of your Nevada State ID and a valid phone number where you can
be reached to the Medical Marijuana Registry at 775-684-3213
Email a copy of the
front and back of your Nevada State ID and a valid phone number where you can
be reached to the Medical Marijuana Registry at mmregistry@health.nv.gov
**Please
note the reason you are sending your ID