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DPBH

CARE Team

The Nevada Department of Human Services Rural Clinics Immediate Mental Health CARE Team supports adults anywhere in Rural Nevada who need immediate mental health care.

  • Phone number: 775-364-8500
    • Telephone Triage open 24/7
    • CARE Team response hours 9am-6pm 7 days a week, excluding holidays

How it works

  1. Telephone Call: Crisis Support Specialists are here to actively listen to your needs and gather information to understand how they can help. They will determine the next best steps to support you, ensure you're safe, and then forward your details to the Care Team for clinical support.
  2. Care Team Response: The Care Team clinician will contact you within minutes to provide immediate mental health help. This will be over phone or video wherever you are in Rural Nevada.
  3. Stabilization: The Care Team is here to offer caring, short term mental health support whenever you need it. We'll take time to understand your needs, check in on how how you're doing, and offer compassionate support during difficult moments. You'll also have support from a crisis case manager who can help connect you with community resources that fit your needs.
  4. After Care & Additional Services: The Care Team is available to follow up with you to ensure there is a smooth transition to needed supports and services in your community.

    Provide support to individuals who are discharging from a hospital due to mental health symptoms by privding stabilization and connection to after care.

    Hospital consultations available to emergency departments for youth 18 and under.

Goals

  • Provide short term crisis intervention and stabilization services to youth, families and adults via phone or video
  • Support and maintain youth and adults in their home and community environment
  • Strive to provide more accessible mental health support
  • Connect individuals with peer support services
  • Decrease emergency department visits and psychiatric hospitalizations, when appropriate
  • Facilitate inpatient psychiatric hospitalization, when needed
  • Provide culturally responsive and trauma informed approached to crisis intervention services
  • Maintain close relationships with 988, NVPEP, NAMI, and other local resources

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