Medical Marijuana Cardholder Registry - FAQs

Please click on the questions to expand the answers.

Getting Started

Can the Nevada Medical Marijuana Registry refer me to a healthcare provider?

No. The Registry does not serve as a referral source. Any healthcare provider who is currently licensed to write a prescription for a chronic or debilitating medical condition and is in good standing with their Nevada Board can complete and sign the Attending Healthcare Provider Statement. 


I would like to apply for a medical marijuana card in Nevada. If I am approved, can I shop in dispensaries and also grow my own plants?

Nevada law (NRS453A) currently allows cardholders to home cultivate if they fall into one or more of the following exceptions: 

  • If there is no dispensary in the county where your live or you do not live within 25 miles of a dispensary 
  • If there was no dispensary operating within 25 mile of where you live when you first applied for your card and have not had a lapse in your registration 
  • If you are unable to travel to a dispensary due to illness or lack of transportation   
  • The dispensaries in the county in which you live are unable to supply the strain of marijuana necessary for you medical condition 

Where do I get the seeds or plants to start growing medical marijuana?

The Registry is not a resource for the growing process and does not have information to give to cardholders. It is recommended that you talk to an attorney to learn about your rights and protections.

Who can use medical marijuana?

According to NRS 453A, only persons with a qualifying debilitating medical condition, with a valid Nevada Medical Marijuana Registry card are exempted from criminal laws of the state for engaging in the medical use of marijuana as justified to mitigate the symptoms or effects of the person's debilitating medical condition.

What are the qualifying debilitating medical conditions?

The following are the 9 conditions listed in NRS 453A

  1. Acquired Immune Deficiency Syndrome (AIDS)
  2. Post-Traumatic Stress Disorder (PTSD)
  3. Cancer
  4. Glaucoma
  5. Cachexia
  6. Sever pain
  7. Sever nausea
  8. Seizures, including without limitation, seizures caused by epilepsy
  9. Persistent muscle spasms, including, but not limited to, spams caused by multiple sclerosis

Why can't I go to a pharmacy to fill a presription for medical marijuana?

Pharmacies can only dispense medications “prescribed” by licensed medical practitioners. The federal government classifies marijuana as a Schedule I drug, which means licensed medical practitioners do not prescribe it. Instead, they recommend it.

Online Registering

What is the Online Cardholder Registry?

The Online Cardholder Registry allows Nevadans to apply for a Nevada medical marijuana card from computers with internet access. Online applying requires scanning and printing capabilities. The Online Registry allows applicants to scan and upload their driver’s license to register and create a profile, download and print the medical marijuana card application, and when the application is complete, you can upload it and pay online. The Online Registry is found at https://mmportal.nv.gov/Account/Login.  If you've not registered before click on “Register as a Cardholder.”


It is necessary to print and fill out the application.  Applicants are required to have their healthcare provider sign the Attending Healthcare Provider Statement, sing and date the Waiver and Acknowledgement forms, and include a copy of the front and back of their state issued identification.
When the application is completely filled out, applicants can scan and upload/submit it, rather than mailing it in for approval.


The letter of approval may be used immediately and for 60 days from its date of issuance in dispensaries for making purchases. This allows ample time for cardholders to receive their medical marijuana card in the mail, which should occur within a 7 to 10 business days.

Cardholders no longer need to visit the Department of Motor Vehicles (DMV) for card processing. Cards will be prepared and mailed to cardholders automatically. Do not go to the DMV for your card.

How do I register and create my profile using the website?

Go to https://mmportal.nv.gov/Account/Login and follow the instructions. Here are some pointers for getting started:


a. Scan the back of your driver’s license or State ID card to a JPG, PNG, or TIF file in grayscale or color at 300 DPI or greater and save the file to your desktop. If necessary, refer to your scanner owner’s manual for details on how to scan a document. Instead of scanning, you can take a digital picture of the back of your ID, and save that file to your desktop. Information from the barcode on your ID is used to create your profile.


b. Using the Select button, browse to the desktop, select the file, and click open. The file will appear. 


c. Enter your email address and create a password. Click on the Register button and the system creates your profile using the information from the barcode of your Driver’s License or State ID card.

 

d. Once the web page resets to the top, scroll down to the bottom and you should see a message telling you that you were successful and your user name will be your state identification number.

 

e. Click on the blue Login button to log into your account.

 

After I create my profile, how do I apply for a medical marijuana card?

At https://mmportal.nv.gov/Account/Login, click on Register as a Cardholder. Follow the instructions that are provided. A high-quality image of the back of your driver’s license is critically important. When upload is unsuccessful, it is usually because the driver’s license or State ID did not scan properly.

 

How do I create my application?

After you log in to your account, enter your SSN where indicated and click Create Application. If your mailing address is different from your physical address, enter that information as well as your mobile or home phone number.

 

How do I download or print the application?

You can download the application by clicking on Download Application. You can then save it to your computer or open and print it right then.

 

Do I have to download and print the application? Can I fill it out online?

It is necessary to print and fill out the application.  Applicants are still required to have their Healthcare Provider sign the Attending Healthcare Provider Statement, sign and date the Acknowledgment and Waiver pages, and provide a copy of the front and back of their state issued identification.

 

What is my account number?

Your account number is the 10 digit number on your driver’s license or State ID card -- whichever one you used.

 

What if I don't have an email address?

You can register online even if you don't have an email account.

 

What if I want to have a Caregiver?

Add your caregiver to your account once you have registered. Just click on the CareGiver? Button and the upload prompts will display. Then follow the same process for uploading the caregiver’s driver’s license or ID card. When that information is uploaded, recreate the application using the caregiver’s information. 

 

What are the rules for creating a password?

You can use anything as long as it is at least 12 characters long.

 

What do I do if the upload process fails?

When upload is unsuccessful, it is usually because the driver’s license or State ID did not scan properly. You must scan the surface of the card directly from the back of the card; do NOT scan a copy. Also, be sure to scan at 300 DPI or greater in grayscale or color. If you follow these instructions precisely, you should not have any problems. Some phones have cameras that produce sufficient images; some do not.

 

What does it cost to register?

There is no charge for registering on the Cardholder Registry site. there is a registration fee that must be paid when you submit your completed application.  The registration term is determined by you Healthcare Provider and is indicated on the Healthcare Provider Statement. The fees are a 1-year registration term for $50.00, and a 2-year registration term for $100.00. 

 

Can I register with my smart phone or tablet?

Yes, however; the process does involve printing, so it is recommended to register with your smart phone or tablet then move to a desktop computer that is connected to a printer to print out your application.

I don't have a scanner. Now what do I do?

Instead of scanning, you can take a digital picture of the back of your ID, and save that file to your desktop. Some phones have cameras that produce sufficient images; some do not.

 

Can I still apply the old way?

At present, applicants can still request an application packet using the form on the Patient Registry homepage,
http://dpbh.nv.gov/Reg/MM-Patient-Cardholder-Registry/MM_Patient_Cardholder_Registry_-_Home/

Print the form and follow the instructions.

 

How much time will registering online save me?

Applicants using the online process can have an application packet in their hand in a matter of minutes. Even though the Registry responds to packet requests and approves applications more rapidly than ever before, the mail is unpredictable at times.

 

Getting and Using a Medical Marijuana Card

In certain circumstances, can the registration fee be waived? Can I make payments? Does insurance cover it?

The answer to all these questions is “no”. The fee must be paid in full with each submission of a completed application. The registration term is determined by you Healthcare Provider and is indicated on the Healthcare Provider Statement. The fees are a 1-year registration term for $50.00, and a 2-year registration term for $100.00. 

 

 

Can I pay using a credit/debit card?

 Yes, you can pay with a credit/debit card when you submit your application online. 

What should I do if my card is lost or stolen?

The quickest way to get a replacement card is to email an image of the front and back of your state issued identification to mmregistry@health.nv.gov, explain what happened, and request a new Medical Marijuana Card. The Registry will send a new 60 day letter and  request DMV to send a new card; which should arrive in the mail within 7 to 10 business days. 

You may also request a replacement card by fax or mail.

Nevada Division of Public and Behavioral Health
ATTN: Medical Marijuana Division
4150 Technology Way, Suite 101

Carson City, Nevada 89706 

                                                                    

Fax 775-684-3213

 

Can someone else sign and date my application (like a proxy) if I am physically unable to do so?

Yes, as long as the individual signing your application identifies him or herself as your proxy next to his or her signature on your application, or provides documentation showing guardianship or power of attorney.

Do I have to tell the Medical Marijuana Registry if I change my mailing address or remove a designated primary caregiver?

The answer to both questions is "yes". You are required to notify the Registry in writing of any such changes within 7 days of the change. The Registry does not accept changes of information over the telephone. We only accept written changes about the cardholder's address or designated primary caregiver from the registered cardholder. You may send your changes to the Registry by mail, fax, mail or if you are in the Carson City area you may do it in person. The Registry will send you written confirmation that the change request was processed. Your changes will be made in our computer database and will be put in your file. If you change your caregiver, you will be asked to return the old caregiver card within 7 days

Can a patient withdraw from the Registry?

Yes. To withdraw from the Registry, a cardholder must submit a written statement that he or she wishes to do so. The Registry will request that all cards be returned and the file will be closed. The cardholder’s card and all cards associated will be voided. It is the responsibility of the cardholder to notify his or her caregiver, if applicable, that his or her card is no longer valid. It is the cardholder’s responsibility to collect all cards associated with his or her account and return them to the department. All cards must be returned to the Department within seven (7) calendar days of the date that the Department was notified of withdrawal. The cardholder may reapply as a new cardholder at any time. In order to reapply, you must submit the required documentation and pay the registration fee as outlined in NAC 453A.

 

Is my Nevada medical marijuana card recognized by other states? Can I possess my medical marijuana while traveling out of state?

At this time, there are no reciprocal agreements with other states to honor Nevada medical marijuana cards. This includes states that have medical marijuana programs of their own, such as Oregon and California. 

Because medical marijuana programs vary by state, you may want to contact the state(s) you travel to for information on their laws.

 

Legal Matters

Can the Nevada Medical Marijuana Registry give me legal advice?

No. If you have questions concerning compliance with the Medical Use of Marijuana laws in Nevada, you should consult an attorney.

Do I have to tell my landlord if I am approved in the MM program? Can my landlord evict me if I am a patient in the program and my grow site is my rental housing? Can I live in subsidized housing and be a patient in the MM program?

It is up to you to decide whether or not to tell your landlord that you are a cardholder in the Medical Marijuana Registry. Nothing in NRS 453A specifically addresses whether or not you can be evicted because you are a cardholder, even if you only possess the amount of medical marijuana allowed by law. Nevada medical marijuana laws do not specifically address whether or not a person in the medical marijuana program can live in subsidized housing. If you have questions about these important issues, we recommend that you talk to an attorney to learn about your rights and protections.

 

What do I tell my employer if I am subjected to a drug test?

The Nevada Medical Marijuana Act states that employers are not required to accommodate employees who use medical marijuana. You may wish to consult an attorney about whether or not to tell your employer that you are a cardholder. 



Last Updated: 12/8/2017